Terms & Conditions

Thank you for choosing Eden Concept.  We look forward to welcoming you home. Before making this booking, please read our terms and conditions below.

 

1.Prices: Includes accommodation +VAT. Breakast is optional. We accept the following forms of payment: cash, cheque or bank transfers.

2.Cancellation and Insurance: Once you have booked your stay, our agreement is a legal contract and we will need a deposit form which is refundable. Our cancellation policy for booking less than five days is that any cancellations should be given with 72 hours notice prior to the stay . For any booking over five days, it will incur a night deposit charge which is refundable.

3.Non-availability: We would only cancel your booking if your accommodation was unavailable for reasons beyond our control.  We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund you.  Our liability would not extend beyond this refund.

4.Check-in time:  Chek-in time is from 14:00pm to 22:00pm  If you want to cheak in before 14:00pm or after 22:00 pm, please give us a cal in advance.

5.Check-out time: Please be ready to leave your accommodation by 12.00pm on the day of departure, unless otherwise arranged. Your any extras services taken during your stay is payable on departure.

6.Damages ,Breakages an Key lost: Please take care with our accommodation facilities. You are responsible for any breakages or damage caused while your staying. If any damage is caused you will be charged for the replacement or repair. The costs will be taken from the credit card used to secure the booking or pay for the stay. This also applies to anything that goes missing from your room during your stay.

7.Liability: We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.

8.Parking: We provide free parking to our guests.

9.Internet Access: We provide free wireless access internet. Please make sure your laptop  and mobile devices have wireless function. As the service is beyond our control,we could not guarantee internet access quality.

10:No Smoking: All public areas and guest bedrooms in side the building are non smoking.

11:Pets: Pets are not permitted.